Privacy Policy

Privacy Policy for GopherGuard LTD

Effective Date: April 30, 2025

At GopherGuard LTD , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL], use our services, or interact with us. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address provided when you request a quote, book a service, or contact us.

• Billing Information: Payment details (e.g., credit card information) processed through secure third-party payment processors.

• Service-Related Information: Details about your property, such as address or yard size, to provide gopher control services.

b. Non-Personal Information

• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies or similar technologies.

• Analytics Data: Aggregated data about user behavior to improve our services and website functionality.

c. Information from Third Parties

• We may receive information from third-party platforms (e.g., social media, review sites) if you interact with us through those channels.

2. How We Use Your Information

We use your information to:

• Provide and manage gopher control services, including scheduling, invoicing, and follow-ups.

• Process payments securely through third-party processors.

• Respond to inquiries, provide customer support, and send service-related communications.

• Improve our website, services, and marketing efforts through analytics and user feedback.

• Send promotional offers, newsletters, or updates (with your consent, where required).

• Comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, email marketing tools, or CRM systems) who assist in delivering our services. These providers are contractually obligated to protect your data.

• Legal Compliance: If required by law, regulation, or legal process (e.g., subpoenas or court orders).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

• With Your Consent: When you explicitly agree to share your information (e.g., for a referral program).

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience (e.g., remembering your preferences).

• Analyze website performance and traffic.

• Deliver targeted advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Your Choices and Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing emails or opt out of targeted advertising.

• Restrict Processing: Limit how we use your information in certain cases.

To exercise these rights, contact us at [insert contact email or phone number]. We will respond within the timeframe required by applicable law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may keep service records for warranty purposes or tax compliance.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors or social media). We are not responsible for the privacy practices of these sites. Please review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

GopherGuard LTD

JAC@gopherguard.ca

Our team also offers preventative measures to keep wildlife out of your home. We identify potential entry points and install barriers to keep animals out. This includes sealing holes, installing chimney caps, and more.

If you have a wildlife emergency, we're available 24/7 to respond. We understand that wildlife can be unpredictable and dangerous, which is why we're always ready to help in an emergency.